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Help center

Questions? Good.

Straight answers about prices, timing, Google and what you own. Can't find yours? Email us and a real person answers.

Prices & offers

How much does a website cost?

Plans start at $129 a month for Simple Start and $199 a month for Premium. Bigger projects like online stores get a custom quote. Just starting out? Ask about our free one-page Launch Page.

Why monthly instead of one big payment?

Your monthly plan covers hosting, security, backups and support. No big bill up front, and your site keeps getting looked after.

Can I save by paying ahead?

Yes. Many plans let you pay 6 or 12 months at once for a lower price. You choose at checkout. A prepay discount replaces any monthly offer, so you get whichever you pick, not both.

How do offers and codes work?

When a plan has an offer, the lower price is applied by itself for the months shown, then the regular price starts. You can also add one code per order at checkout. Before you pay, you see exactly what you'll pay today and each month after.

I got a free service. Will I be charged later?

Never without asking. A week before the free time ends we email you. Press "Keep it" to continue, or do nothing and it simply ends.

Are there hidden fees or sales tax?

No hidden fees. Sales tax is added only for businesses in Washington State, at your city's rate, and it's shown before you pay.

Process & timing

How long until my site is live?

Most sites launch 10–14 business days after the kickoff call. Bigger projects take a few weeks, and you get an exact date before we start.

How much of my time does it take?

A 45-minute call at the start, then one or two short reviews of the design. About two and a half hours in total.

How many design changes can I ask for?

As many as it takes until you're happy. Most people are done after two rounds.

Do you work with businesses outside Washington?

Yes. Most of our clients are across the U.S., and we've also built sites for businesses in Canada, Romania, the UAE and Qatar. Everything happens over video calls and your own client portal.

Google & SEO

Will my website show up on Google?

Every site launches ready for Google: fast, phone-friendly, with the details Google reads. Climbing higher in your area takes ongoing work, and that's what our SEO plans do.

Can you promise I'll be number one?

No honest company can, because Google decides. What we promise is the work: the right pages, your Google Business Profile, reviews and local listings, and a simple monthly report so you can see progress.

How soon will I see results from SEO?

Usually the first changes show within a couple of months, and they build from there. Local businesses often see more calls from Google Maps first.

What you own

What's mine, and what happens if I leave?

Your domain, your words and photos, and your customer data are always yours. If you leave, you take them with you and we help you move. The design and code are ours, and you use them for as long as you're on a plan. The full details are in our Terms.

Can I cancel anytime?

Yes. No long contracts. Monthly services can be cancelled from your portal or by email.

Who writes the words on my site?

You know your business best, so you start with a short brief: what you do, who you serve and what makes you different. From there, we help you choose the right words and arrange them to fit your design, so every page reads clearly and feels like you.

Need a change after launch?

We're here whenever you need us. Just send your request from your client portal, and we'll get in touch quickly.

STILL WONDERING?

Ask us anything.

A quick question, no forms to fill in. A real person replies, usually within a day or two.

Or email hello@avenid.com

We only use your email to reply. No spam, ever.
Thanks, we got your question!We'll reply by email, usually within a day or two.